01Introduction
Capital Metric Labs ("we", "us", "our") operates capitalmetriclabs.in and provides intraday trading call information to subscribers over WhatsApp. This Privacy Policy explains what information we collect when you visit our website or sign up for our service, how we use it, and the choices you have.
By using this website or submitting the sign-up form, you agree to the collection and use of information as described here.
02Information we collect
We collect information in the following ways:
- Information you provide directly — when you fill out the sign-up form on this site, we collect your name and WhatsApp/phone number.
- Information from communication — if you message us on WhatsApp or reach out by email, we retain that conversation to respond to you and provide the service.
- Automatically collected information — like most websites, our server and hosting provider may log basic technical data such as IP address, browser type, device type, and pages visited, for security and performance purposes.
We do not collect payment card details on this website.
03How we use your information
We use the information we collect to:
- Add you to the relevant WhatsApp group or broadcast list for your plan
- Deliver intraday call information and the end-of-day recap
- Respond to your questions and support requests
- Maintain and improve this website and our service
- Meet legal, accounting, or record-keeping obligations
We do not sell your personal information to third parties.
04Communication over WhatsApp
Our service is delivered primarily through WhatsApp. By submitting your phone number through our sign-up form, you consent to being added to a WhatsApp group or broadcast list operated by Capital Metric Labs, and to receiving service-related messages from us on that number.
You can leave the WhatsApp group at any time, or message us to request removal — see Contact us below.
07Data security
We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, alteration, or loss. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
08Data retention
We retain your information for as long as you remain a subscriber, and for a reasonable period afterward to meet legal, accounting, or dispute-resolution needs. You can request earlier deletion — see Contact us.
09Your rights and choices
You can:
- Ask us what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information and remove you from our WhatsApp groups and mailing lists
- Withdraw consent to future communication at any time
To exercise any of these, contact us using the details below.
10Children's privacy
Our service is intended for adults capable of making their own trading decisions and is not directed at anyone under 18. We do not knowingly collect information from minors.
11Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
12Contact us
If you have questions about this Privacy Policy or want to exercise any of your rights, reach us at:
- Email: contact@capitalmetriclabs.in